Showing posts with label interview. Show all posts
Showing posts with label interview. Show all posts

Tuesday, June 21, 2011

“I’m On My Way. . .”

Yep, you heard right.

I'm. On. My. Way.

Finally!

Well, at least I think so.

After six face-to-face interviews totaling more than sixteen hours of questions. I've been told I'm the "leading candidate" for a great job.

No, not the job I interviewed for in March. After three interviews and making it to the top two finalists, that nonprofit job went to a guy with manufacturing experience. Many executive jobs in manufacturing these days, all requiring manufacturing experience, and he just had to horn in on my field. Go figure that one out.

It's a different job.

A better job. A way, way, way better job.

A better commute.

A better company.

And, the reason, I'm being considered? Because I failed to get the other job.

Well, let's face it, if I had gotten the other job I wouldn't have even been available for this one. At the time, my friend the executive recruiter didn't even have a contract to do this search yet. But my performance in the interview for the job I failed to get landed me an interview for this one.

Is it really possible to score an awesome job by failing to get a just-OK job?

Apparently so.

…you will fail at some point in your life. Accept it. You will lose.  You will embarrass yourself. You will suck at something. There is no doubt about it. …I'm telling you—embrace it. …But do you have guts to fail? …If you don't fail… you're not even trying. …Sometimes it's the best way to figure out where you're going. Your life will never be a straight path. …Because the chances you take, the people you meet, the people you love, the faith that you have—that's what's going to define your life. …Never be discouraged. Never hold back. Give everything you've got.

And, a recent Nike commercial featuring NBA-great Michael Jordan recounts his many failures before stating, "I've failed over and over and over again in my life. And, that is why I succeed."

Because I tried so many times and so long and so hard, I've failed.

Because I've failed and picked myself up to try again, I will succeed.

People who never do anything, never fail, but they never succeed either.

And, while failure can be a great learning tool in itself, sometimes it places you on a different path that turns out to be a better path—the right path.

It's not over yet.

There's still much to be done before I cross that finish line.

I'm almost terrified to hope again. But my annoying, internal voice seems to be the eternal optimist. My head is saying "Don't get your hopes up again."

My heart is saying "This is it."

I don't know which one to listen to, but maybe I should listen to both.

I don't even know how to feel.

But, maybe that's the real in real life.

I'm excited.

I'm scared.

I feel like dancing.

I feel like going back to bed with the covers over my head.

And, with all those feelings, I wait for the news that may change my life or dash my dreams.

But, in spite of those nagging thoughts, I can't help singing "Tell everybody I'm on my way. . ."

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Just for Fun: This song is just so happy that I can't help but smile when I hear it. Enjoy Phil Collins singing "I'm on My Way" from the Brother Bear movie soundtrack.


And, check out Michael Jordan's commercial.


Enjoy Denzel Washington's speech to the University of Pennsylvania's graduating class in 2011.

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Photo credits: Note: Ariel not pictured.
Untitled: http://www.flickr.com/photos/rileyalexandra/3763114296/

 

Tuesday, March 29, 2011

Gloom, Despair and Agony on Me

I've hit a wall in my job search.

Really.

Hit. A. Wall.

Hard.

The two-year job search is finally taking its toll.

'Bout time, you say?

Uh-huh. You're probably right.

It's been 25 months of job search and 17 months on the dole.

I'm exhausted.

I'm sick of it.

I'm really annoyed with the whole process.

After hundreds of résumé submissions and job applications—thousands if you count all those generic e-blasts sent to recruiters—and countless hours of work and networking, I've reached the end of my energy.

As we say in the South:

I'm plum tuckered out;

Worn to a frazzle;

Slap-dab sick of the whole dang thing.

The irony? I'm starting to get interviews for the first time in ages.

Two weeks ago, I had a real in-person interview—only the fourth dress-up-and-go situation since this nightmare began. Sure, I've had numerous phone interviews, but can you believe that in 25 months this was only the fourth actual look-'em-in-the-eye event?

A lot of good it did to pull on that tummy-tucking-feels-like-cast-iron-even-though-it's-spandex thingie (dare I say "girdle"?), style the hair, drive out of town for hours and stay overnight. As usual, the lucky winner is not this girl. Instead, they chose two internal candidates to move forward in the process. I've lost to more internal candidates than I would like to think about.

We interrupt this blog post for a rant:

Why, time after time, do companies, post jobs, hire recruiters, get applicants' hopes up, when all the time the person who'll wind up with the job is already sitting in the company's office at the time of the posting?

Sometimes they think they can "do better" but, c'mon, how encouraging is that to the internal candidate who ultimately gets the job?

Most of the time, it's about money. They suddenly realized they can save thousands by not paying the recruiter (And if you think I'm ticked off you should hear what these recruiters have to say! They usually only get paid if the company hires their candidates). And, internal candidates play right into their hands—they're happy for a promotion and a raise (never realizing it was probably far less than they would've given an outside candidate). Besides, companies score financially, too, when they don't have to move anyone in from out of state.

Even if they hire an external candidate for the position vacated by the recently promoted employee, they have just pushed the real opening lower down the experience ladder and salary scale.

And, yeah, I've tried to get the lower position too. The response? Over-qualified.

I get it, you cheapskates, I get it. Really, I do.

But, in the name of all that is holy, must you disrupt the lives of innocent applicants who don't know this? Must you put us through the agony of going in for a job interview that we don't have a snowball's chance in you-know-where of getting? Really, MUST YOU?

I'd rather stay home in my sweatpants than take on the anxiety of a job interview when you had no intention of really considering me anyway.

And, now we resume our regularly scheduled programming.

But, I've got another interview scheduled. The job is almost identical to my previous position in a similar type of organization.

It's local too—a thought that makes me sigh with relief.

I'm realistic about moving if it comes to that, but I prefer not to if possible. I've built a life here. My family is here. I'll do whatever I have to do, but as nice as some other parts of the country are, I can't see myself shoveling snow or battening down the hatches for a hurricane.

It's just as well because most recruiters and hiring managers seem interested only in local candidates. I found a wonderful job at a great organization last week. I deployed a unique and creative marketing scheme, and it paid off—the recruiter seemed to love me. But, the position is out-of-state, and the recruiter said the client only wanted local candidates. I understand that, but I would have been perfect for them.

Really.

I would have.

(Mini-rant alert: Could they not have included that in their job post to save me from applying for something I would never even be allowed a shot at?)

But, I've got another interview coming up—a local one, remember?

Interviews can be exciting—for about the first ten minutes after you get off the phone from setting up the appointment.

You'd think nervousness would be the next emotion, but, no. Instead the emotion is gloom that descends faster than a San Francisco fog.

It feels as if the closer the interview date comes, the closer I am to hearing that particularly painful "no" yet again:

"The client has decided to go with an internal candidate."

"We have chosen another candidate who more closely fits our needs."

"We've decided to only interview local candidates".

Or, worse yet, deafening silence.

I want to send out an email that says: "Hello, anybody out there? Is this thing on? Is there a black hole at the end of my internet connection?"

You see, each time, at the end of the interview, I feel like a single woman out on that awkward first date that ends with the dreaded words: "I'll call you."

Still, you smile as you must, give him the number and know in your gut that he will never call.

The exhaustion has been difficult enough, but now panic has emerged.

My last day of insurance coverage is April 30.

At $464 per month, it's been expensive, but manageable with my ever-dwindling savings account.

I called my insurance carrier yesterday for rates on an individual policy.

It's bad.

Really bad.

$1,224-per-month bad.

But, then it got worse:

"Now, remember on this policy, there are no co-pays," the insurance representative chirped happily. "The plan does not cover anything until you meet your $2,500 deductible."

What the heck? You mean, nearly $15,000 per year buys me nothing?

"It's really more of a catastrophic plan," she continued, ever more cheerfully.

Catastrophic is right. It's the policy that's the catastrophe!

She went on to explain that after the deductible is met then the policy will pay a whopping 70% of medical bills.


"It does cover psychiatric care and counseling," she remarked. "If you need that sort of thing."

"I don't need that now, but give me a few months on that premium, and I just might," I quipped.

After 20 years of administering employee benefit plans, doing without coverage is just not an option for me. I know the really scary things that can happen to people without coverage. I have actually known people who died because they could not afford medical care.

And no, before you bring it up, I can't get the new government health coverage either. For the next few years, you have to be totally without coverage for at least six months to be eligible. Even then, the premiums are astronomical and cover almost nothing.

Accordingly, while I was out yesterday, I spoke to the manager of the drugstore down the street about a job and left the store with a job application.

Thereafter, in anticipation of expanding my job search to those offering minimum wage, I re-did my résumé. I can't tell you how much it pained me to remove my hard-earned master's degree, ninety percent of my previous job responsibilities and all of my significant accomplishments. In it, I no longer call myself an "executive". Supervisor or manager is the most I'll admit to now.
It's not that I'm too proud for a minimum-wage job. It's an honest way to make a living. I'm happy to do almost any job. But, what many folks don't seem to understand is that once you accept a job at that level, you're hard pressed to ever move back to your previous job (and salary level) ever again.

For those minimum-wage jobs, you work awfully hard. You stand on your feet. You work overtime to make an extra buck. You come home tired. You have at least 40 fewer hours per week to devote to the search for a job such as the one you previously had.

Plus, the lower the job level, the less scheduling flexibility a worker has. How would I ever get the head cashier to understand that I needed to swap shifts so I could go on a CEO or VP interview? The reality is that I wouldn't.

How would I choose between the "sure thing"—$7.25 per hour with benefits—and the opportunity to get my career back on track?

But, soon none of those concerns will matter anymore. In six weeks time, I'll get a monthly insurance bill that exceeds my entire monthly dole income. At this point, I no longer care about salary any more as long as the job has insurance benefits.

Fatigue.

Gloom.

Panic.

It's really starting to hit me now.

My inner optimist rails against the oppressive weight, but there is a rising, slightly nauseating feeling that's rolling in.

This cannot be the course of my life from now on.

Or is it?

And, despite the overwhelming feeling nipping at my heels, I trudge on. Next week, I'll put on my best suit and go to that interview. I'll smile as though I don't have a care in the world. I'll exude confidence, optimism and professionalism. I'll swallow hard and fight the queasy feeling in the pit of my stomach.

Because I am totally, completely out of options.

But, I WILL get that job. I WILL.

Because I have no other choices. Because this time I have to.

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Just for Fun: This really cheered me up! Remember "Hee-Haw" the classic American TV show from the 1970s? Yeah, it was cheesy but also pretty fun. I watched this show every Saturday night when I was a little girl. Enjoy this clip from the show.
 

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Photo Credits: 

Note: Women pictured are not Ariel.

The Scream: Painting by Edvard Munch, painted 1893 http://en.wikipedia.org/wiki/File:The_Scream.jpg

 


Thursday, June 24, 2010

“Danger, Will Robinson! Danger!”: Life on the Dole Jolts the Rest of the Family


By Guest Blogger: Ariel's Mom

Parents fix things. It's what we do.

Remember when you were five and skinned your knee? Didn't you want Mom to make a big show of rustling up a truckload of antiseptics and bandages for your boo-boo? And, didn't you also want a tender kiss on your grimy little knee and the words, "Everything is going to be alright, Sweetie"? You didn't mind too much if Mom threw in a bear hug at no additional cost—as long as your friends weren't watching. And, thanks to Mom's "fixing" you soon ran back out to play happily, the injury totally forgotten.

Oh, if only the parental role could stay so simple. But, while children inevitably grow up, no parent ever gets old enough to give up the parental impulse to "make it all better" as my own father demonstrated to me some years ago.

When I was 35, I sprained an ankle. As I hobbled into the doctor's office, my ashen-faced, shaking father was already there, looking as if he were the accident victim. I was clearly old enough to manage my own sprained ankle, I thought. Why would my 65-year-old father leap into full parental mode, heeding his inner voice that said "Get there fast and do something, Dad!"?

Because, as parents, it's who we are, and it's what we do. We just can't help ourselves.
No matter how old the offspring, parents fix things—or at least attempt to do so. Still, I didn't really "get" my father's actions that day. Not until my daughter Ariel lost her job and put me in the same position he faced.

First, a little background: Ariel was a good kid. She made straight As, had great friends, never got into the usual teen vices, and she became self-supporting right out of college. Other than a few boyfriends I didn't like (and whom her own good judgment ultimately sent packing) and that garish purple eye shadow at age 15, her decisions have been sound and her achievements exemplary.

Actually it may even be that because Ariel never gave us any major worries as a child that I never got the experience I'd need at parenting-a-grown-daughter-through-big-scary-life-changes thing. I absolutely, positively do not know how to relate to a daughter experiencing a monstrous life challenge like job loss. The one thing I do know: no amount of hugs, kisses, antiseptics or bandages will fix this nasty old boo-boo.

From the moment, 11 months before it actually happened, when Ariel knew her job would be eliminated, she took the news well. She turned immediately to the job search, never slowing down to mourn or bewail her fate; seeing her "stiff upper lip", her father and I pretended to take it well, too. We said all the right things, but privately we were shaken. No doubt, all parents panic a little over an adult child's job loss, but with Ariel on her own, it's been especially scary.

Because, as Ariel calmly explained, "The national unemployment figures may look large, but at my house, it's an even higher number—it's 100%." That's right. No other salary to cushion the loss.

We were thankful she knew months ahead of time that her job might go away. It gave us time to accept the news, strategize, plan and organize.

It didn't help.

Because we are a close-knit family, the three of us spent hours on the phone, trying to accept this calamity and formulate a battle plan. But, it's been a long time since any of us had job searched. We had no clue where to start.

On-line applications? Are they different from paper ones?

Keyword searches? What's that?

LinkedIn? How's that supposed to help?

We soon realized we were total novices in the modern art of the job hunt. Ariel's father and I wanted to be understanding and supportive, but how did that translate into action when we had no clue how people find jobs these days?

Channeling my own father's actions from the day I sprained my ankle, my first impulse was to do something.

But what?

Offer encouragement? Of course.

Volunteer to proof-read the résumé? Absolutely.

Be a sounding board for Ariel's frustrations? Positively.

Tell her how to solve all her problems and point out her mistakes? Uh-oh.


For the first time in our parent-adult child relationship we were navigating uncharted territory. Nobody knew the contact protocol.

Sure, her father and I knew to offer the "good stuff": pep talks, sharing the emotional burden and listening to late-night worries. But, sometimes as worries creep into our own minds, our inner thoughts, when expressed, might come off sounding bossy, pushy or critical. No matter how well intentioned the remark, it has the potential to push the wrong button on the overly-exposed, frayed nerves of the on-the-dole jobseeker.

The problem? Just like the jobseeker, those of us who love them have ups and downs, good days and bad.

Some mornings I awaken full of optimism: the economy will pick up; the job market will rebound; Ariel will get a job even better than the last one. This may, in fact, be the best thing that ever happened to her.

But, on other days when Ariel phones to tell me of yet another rejection—this time from a company we thought would be a slam-dunk—I summon my energy and do the "rah-rah" cheerleader-mother thing once again. It works; by the time we hang up the phone, she feels better and returns optimistically to the job search, sending out more résumés.

Wonderful.

Except I lie awake until 2 AM thinking, wondering, praying, worrying and trying to figure out if we're missing something.

Does her résumé need tweaking?

Does the cover letter say too much or too little?

Is her previous high salary a turn-off to potential employees?

Is this bad economy going to last forever?

Because we're a small family—Ariel's our only child—we're a close family. Sunday dinner is a family reunion for us. Which means that, Ariel's job search is about our lives, too. While she may be the one out of work, her father and I have also felt the impact and will continue to do so—maybe for the rest of our lives.

Wherever Ariel goes, we'll need to go as well. That's not clingy—it's realistic. We're not as young as we used to be. I was an only child too. And, when my parents in their declining years took a notion to move 300 miles away, I panicked, wondering how I'd care for them. When I finally dissuaded them, I vowed right then I would never do that to my only daughter. One day—hopefully many years from now—Ariel may need to oversee our care. But, I know that because she's on her own, she'll always have to work, no matter what goes on with her old Mum and Dad. As parents, the least we can do is put ourselves in a convenient location for her.

But, can we, as future retirees, afford to live where destiny leads Ariel? She's had to rule out some locales based on the potential cost of living for us. Los Angeles, Boston and New York City are not places where people of modest means can stretch a retirement dollar.

Well, that is, if we can retire. Her father and I expected to be retired by now, but with Ariel out of work, we hesitate. True, she's managing well on her tiny dole check, but what happens if (when?) it runs out? I'm convinced she'd deliver pizzas or newspapers, wait tables or be a street mime before she'd take money from us, but we feel more secure holding on to our present income "just in case."

Right now, my husband and I do what parents find most difficult: we wait, try to be patient and trust Ariel's judgment and her fierce commitment to the job search. We fully understand there's nothing we can do or say to change this situation, and we struggle to learn how to be supportive of our daughter who's living on the dole.

Yes, it is the nature of parents to worry and to try to fix things. But, unemployment is not a problem fixed with antiseptics, bandages, hugs or even tons of love. Of course, we still provide the love and hugs—it makes us all feel better. And, if I thought antiseptics and bandages would help, I'd pack a cargo truck full and deliver them to Ariel's door this minute. But, sadly, that won't help at all. It isn't like when she was five years old and I really could make things "all better".

Meanwhile . . . we wait. We hope. We pray. Most of all, we love and support our daughter through the most difficult challenge she's faced in her adult life and try to think before we speak. It's all we can do. We hope it is enough.

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Photos Courtesy of:

Moving Couple: http://bit.ly/bgF46C

Monday, April 26, 2010

Mystery Date Redux?


Remember the Mystery Date board game?

Little girls loved playing Mystery Date. My mother, of course, wouldn't let me have the game. However, my neighbor, Joanie, an older teenager did have it, and at Joanie's house, I could—and did—sneak in a few rounds without Mom finding out.

The goal was simple: You always hoped to go on a date. You always hoped to get the handsome guy. You always hoped to not get the scary, sloppily-dressed date—the "dud".

That was then. This is now. Has my job search has turned into Mystery Date: Career Version?

Yep, that's right, folks! Decades years later, I find myself playing a real-life round of Mystery Date:

Phone rings.

It's Joe McSwain, a recruiter in Wyoming. (A long way from my Georgia town. I've never heard of him.)

Joe can't recall how he came by my resume. Perhaps from someone else who possibly got it off the CareerBuilder site, he thinks?

(Uh-oh. I've got a bad feeling about this.)

He knows nothing about the company, CEO, position or salary.

(Um, you don't know anything about any of the important stuff? You are the one doing the search, right?)

A start-up healthcare company is looking for somebody to head up HR. Nope, Joe doesn't know the title either.

"Overqualified," he says of me.

That's a bad word in my book. So why did he even call me?

"But," he hastily adds, "the company may give you part ownership 'to make-up for it.'"

(What "it" are they making up for—precious little money? I thought he didn't know the salary. Part owner? Part owner of what?)

"The company is ABC Healthcare, but don't try to Google it" Joe warns, "There's not much on the Internet about it or the CEO. The company is very new."

Is this guy for real, I wonder. The fastest growing scams these days target job seekers. I've had my share of suspicious job propositions, and one friend actually lost money to a job search scam.

I cautiously continue the conversation.

"The CEO," Joe states with certainty, "will call this afternoon."

I ask for a time frame; I do, after all, have other things to do, yet don't want to be tied up when the call comes.

"He didn't say a time--just 'this afternoon'. Be available." Joe says.

Praying this is both legit and promising, I keep myself available and near the phone all afternoon.

I do not make networking phone calls; don't want to tie up the phone.

I do not clean out the garage; don't want to be up to my neck in junk and lose the phone.

I do not vacuum the house; don't want to be unable to hear the phone.

I do not start cooking dinner; don't want to burn food while being interviewed.

I do not clean the cats' litter box—oh, who am I kidding? I just plain don't want to do that.

I do nothing but sit near the phone. For hours. While it does not ring. Not even once. (Well, actually, I did do one thing: I went to the bathroom every 30 minutes. Didn't want to get caught in a long interview with a full bladder.)

The phone never rang. Yep, not only was my mystery date the "dud", he stood me up, too. This never used to happen in the board game.

Okay, I wasn't all that surprised. This--or something eerily similar--has happened several times before.

Let's review the facts: a mystery recruiter gets my resume in some mysterious way. He calls to screen me for a mystery job at a mystery company at some mysterious rate of pay. A mystery CEO will call me at a mystery time to interview me.

And he never calls.

Tomorrow is another day. Once again I'll play Mystery Date: Career Version. I'll roll the dice, draw another card, take another spin 'round the board, opening the door and my mind to career possibilities.

My dreamy Mystery Date career is still out there somewhere. I just have to keep opening doors until I finally find it.

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Just For Fun: Watch the 1960s Mystery Date television commercial (I particularly enjoyed the groovy 1960s theme music!).


And, For More Fun: Check out the Mystery Date board game.


 

Thursday, April 8, 2010

Well, Shut My Mouth: A Survivor’s Story

Unemployment Office, One Last Time (I hope):

I settled into the molded plastic chair that fit about 70 percent of my backside. I’d brought a book, but felt conspicuous—too self-conscious—to read while those around me slept, stared into space, or, for all I knew, slipped into suspended animation prior to Mars blast-off.

Reading just seemed too active a pursuit for the time and place. Out of respect for those suffering a lingering death-by-plastic-chair, I refrained.

Plop!

A nicely dressed, middle-aged woman arranged most of her posterior into the neighboring chair and smiled warmly. (At who? Me? Me!)

Me (trying to rein in my intense gratitude for this small kindness): “Have you been here before?”

Smiler: “Yes. They make me come in every few weeks to show my application record.”

Me (struggling not to appear too needy): “Would you please explain this system to me? The woman at the information desk said she didn’t have time for questions.”

Smiler (rolling her eyes): “Yeah, I’ve experienced her before. She’s like that. Don’t let her get to you.”

My new buddy explained the drill: groups of 10 are periodically herded off to file claims. Ms. No-Information at the information desk notwithstanding, I was, after all, in the right place, doing the right thing—apparently just doing it 45 minutes early.

Relieved to understand the system—finally—I made small talk with my new best friend.

Me: “So, what did you do before you wound up here?”

Smiler: “I did medical billing for 23 years. That is, until I was required to train my replacement in India. What about you?”

Me: “I was a senior HR executive for a healthcare company.”

Suddenly, Smiler wasn’t smiling anymore. She dropped her forehead despondently into her hand.

“Oh, God,” she exclaimed in a voice of total despair. “Don’t tell me you’re here, too. You are the kind of person I’m trying to get into see. If people like you are here, what does that mean for the rest of us who are trying to get jobs?”

Frankly, I didn’t know what it meant either except that apparently, it wasn’t only my world that had tilted. I was now able to suck other innocent souls into this parallel universe with me.

There didn’t seem to be anything else to say. Awkwardly, we sat silently in the painful unity known only to those in adjacent too-small plastic chairs while the wall clock ticked away the next 44 minutes.

Ultimately, an armed security guard ushered me into the black hole that was the claims room. Yes, that’s right, an armed guard. What is this place, I wondered—not for the first time.

“Fill out those forms as best you can, but don’t mess them up,” the guard said, “She won’t like it if you get them wrong. She’ll be here in a minute.”

OK, so who is this mysterious She-Beast and just exactly what would She do to us if we get them wrong, I wondered as I started on my forms.

Ten minutes later, She—the employee assigned to “help” the group file claims—entered the room.

“I swear I hate this place!” She exclaimed loudly to the room in general. “I’m quitting tomorrow! I’m just going to come in and put in my notice and walk out. I just cannot take this anymore.”

Fighting the overwhelming desire to raise my hand and ask if I could have her job if she no longer wanted it, I wondered how many others in this room felt the same urge. Apparently, in this parallel universe, those with jobs and paychecks are allowed to gripe freely about their jobs to those without.

With the question still burning on my lips, I closed my half-opened mouth. No good could come of that silly question.

How to shut up—that’s what I had learned in the last two hours. I’ve always thought myself rather bright, but I have to admit that skill took a while to penetrate my brain today.

Yep, I was catching on, albeit not as quickly as the average pound puppy learns to sit or stay. Mouth firmly shut, I grasped my pen and obediently filled out forms as my crazy, tilted world spun on its mixed-up axis in this tiny parallel universe known as the Unemployment Office.

Monday, April 5, 2010

Sitting Down: Lessons Learned at the Unemployment Office



As I finally progressed from line to desk at the unemployment office, the employee manning it gave me a blank stare. No “May I help you?” would ever fall from those lips.
Me (cheerfully): “I’m here to file for unemployment.”

Blank-faced Employee (bored): “Sit down. They’ll call you.”

Me: “They’ll call me?”

“Blank-faced Employee (with a sigh): “Yes.”

Me (puzzled): “Do I sign in or anything?”

Blank-faced Employee (wearily): “No, just sit. They’ll call you.”

Me (more puzzled): “How will they know I’m here?”

Blank-faced Employee: “They’ll call you.”

I sat.

Following long minutes of contemplation, I deduced something was clearly not right. I knew from my HR experience that some people would be there for interviews, others for classes, some to write résumés and others for appeal hearings. “They’ll call you” did not seem reasonable to me.

I noticed people signing a clipboard at the information desk. Convinced I had done something wrong, I decided to brave the “information” officer again. She was smiling and chatting with someone who was clearly a personal acquaintance. That is until her eyes landed on me. Her expression returned to default setting: supreme annoyance.

“Information” Officer (scolding): “I thought I told you to get in that line.”

Me: “Yes, but, I have a question . . .”

“Information” Officer (more annoyed): “I don’t have time for questions. Just get in line.” 

She had time to talk with a friend, but no time for questions? Despite getting paid to provide information, she had no time for questions? Despite the huge “Information” sign over her desk, she had NO TIME FOR QUESTIONS?

Deep breath. Repeat to self: I will not get annoyed. I will not get annoyed. I will not get annoyed.

I. WILL. NOT. GET. ANNOYED.

I would get in line again to check back with my old “they’ll-call-you” nemesis.

Me: “I’m not sure what to do. I’m here to file for unemployment. I’m supposed to sit in the waiting area here until I’m called, right?”

Blank-faced Employee: “Yes.”

Me: “How will they know what I’m here for?”

“Blank-faced Employee: “They just will. They’ll call you.”

Scanning the room I could see that everybody else seemed to know the drill. Clearly, it must be just me. Apparently, when I lost my job, I lost my good sense, too.

Meekly, my self-esteem at zero and my spirits at twenty below that, I sat down as commanded—again.

And, I had to wonder if I—or my situation—would ever rise again.